service
Long Thanh Airport Fast Track and Arrival Service
What a fast track service at Long Thanh International Airport covers, who it helps most, and how to arrange it before the airport opens.
What fast track means at Long Thanh
Fast track is a person, not a lane. A local assistant meets you as you leave the aircraft, walks with you through the terminal, and takes you through the channels available to assisted passengers — so you spend your first half hour in Vietnam moving, not standing in line.
At Long Thanh International Airport, the service is being prepared for the airport’s opening. The terminal is new to everyone, including experienced travellers: nobody has habits here yet, signage is unproven, and the building is far larger than the airports most passengers know. That is exactly the situation where someone who has walked the route many times is worth having beside you.
What the arrival service covers
- Meeting you as you leave the aircraft. Your assistant waits where passengers exit, holding a sign with your name, so there is no hunting for a counter in an unfamiliar hall.
- Escort through immigration. You are guided to the correct counters with help on which documents to have in hand. The assistant does not process paperwork for you — entry formalities remain between you and the immigration officer.
- Baggage collection. The assistant tracks which belt your flight lands on and can arrange porter help for heavy or numerous bags.
- Customs and the arrivals hall. You are walked out to the public area and connected with your driver, whether that is a transfer arranged with the same service or someone picking you up.
A departure version mirrors this in reverse: meeting you at the kerb, assisting through check-in, and escorting you to security and passport control on the way to your gate.
Who benefits most
Most travellers can manage an airport alone. Assistance earns its cost in specific situations:
- Landing late at night after a long-haul flight, when queues are longest and patience is shortest
- Travelling with small children, elderly relatives, or anyone with limited mobility
- A tight onward plan — a waiting driver, a domestic connection, a meeting the same day
- A first visit to Vietnam, where the arrival sequence is unfamiliar
- Groups moving a lot of luggage between them
Timing expectations, honestly stated
How long arrival at Long Thanh will take depends on flight banks, staffing and how the airport settles into real operation — numbers nobody can honestly promise before it opens. What assistance changes is not the distance between the gate and the exit, but how much of that distance you cover without stopping. Once real operating data exists, this page will carry it.
How to arrange it
The service at Long Thanh is operated by KissTour, a Saigon-based travel company that already runs arrival assistance at Vietnam’s operating international airports. Enquire through the link in the footer with your flight number, arrival date and passenger count.
Until Long Thanh opens, bookings are taken for the opening period onwards, and the same operator can assist at Tan Son Nhat in the meantime.